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Privacy policy

Data privacy statement

We are grateful for your interest in our website. We attach a lot of importance to the protection of privacy. Hereunder we provide you with detailed information on how we manage your data.

Storage of access data in server logfiles

You canvisit our websites without having to provide personal details. We simply store access data in "server logfiles" such as the name of the requested file, date and time of retrieval, transferred data quantity and the requesting provider. This data is exclusively evaluated to ensure smooth operation of the website and to improve our offer and prevent us from tracing the data back to you.

Data collection and use for contract processing and opening of a customer account

We collect personal data whenever you voluntarily disclose it in connection with the order, when contacting us (e.g. contact form or email) or when opening a customer account. The relevant input forms show which data was collected. We use the data you have provided for contract processing and processing your requests. After the contract has been fully processed or your customer account deleted, your data will be blocked from further use and deleted at the end of the retention periods governed by tax and commercial law, unless you have explicitly consented to further use of your data or we reserve the right to additional data use as permitted by law, details of which are provided hereunder. Your customer account can be deleted at any time and this can be done by either sending a message to the contact person referred to hereunder or via a designated feature in the customer account.

Data transfer for contract performance

For the purpose of contract performance, we transfer your data to the mail order company commissioned with the delivery, to the extent required for delivery of the goods ordered. To process payments, we transfer the necessary payment data to the financial institution commissioned with the payment and any payment service providers that we may have commissioned or payment service selected by you during the order process.

Data use when registering for the email newsletter

If you register for our newsletter, we will use the data required for this or the data disclosed separately by you in order to send you our email newsletter on a regular basis. Deregistration from the newsletter is possible at all times and this can be done by either sending a message to the contact person referred to hereunder or via a designated link in the newsletter.

Use of cookies

In order to make a visit to our website more attractive and facilitate the use of certain features, we use "cookies" on different pages. Cookies are small text files which are stored on your terminal. Some of the cookies that we use are deleted again at the end of the browser session, in other words after you close your browser (so-called "session cookies"). Other cookies remain on your terminal and enable us to recognise your browser the next time you visit the website (persistent cookies) You can configure your browser in such manner that you are notified about the setting of cookies and decide on in the individual case whether to accept them or not or exclude the acceptance of cookies in certain cases or generally. If cookies are not accepted, the functionality of our website may have be reduced.

Use of Google Analytics

This website uses Google Analytics, a web analyses service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files stored on your computer allowing to analyse your use of the website. The information provided by the cookie on your use of the website is usually transmitted to and stored on a server from Google in the United States. Within the member states of the European Union or in other countries that are parties to the European Economic Area Agreement, however, your IP address will be abbreviated by Google beforehand if IP anonymisation is activated on this website. Only in exceptional cases the complete IP address is sent to a Google server in the United States and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and provide other services for the website operator relating to website and Internet use.
The IP address transmitted by your browser within the scope of Google Analytics will not be merged with any other data held by Google. You may prevent the storage of cookies by activating the respective setting on your browser software; however, please note that in this case you may not be able to use all features of this website to their full extent. Furthermore, you may prevent Google from collecting and processing data on your website use generated by the cookie (including your IP address) by downloading and installing the browser plugin available at the following link:

Declaration of data privacy for the use of Mouseflow

This website uses Mouseflow, a web analysis tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (only with anonymized IP addresses). This creates a record of mouse movements and clicks with the intention of randomly playing back individual website visits, thus deriving potential improvements for the website. The information is anonymous and is not passed on. If you do not want this information recorded, you can deactivate this on all websites that use Mouseflow at the following link:

After your objection an opt-out cookies will be stored on your terminal. If you delete your cookies, you have to click on the link again.

Use of social plugins from Facebook, Google+, Twitter using the "2-click solution

Our website uses so-called "Social Plugins" from the social networks Facebook and Google+ and the Microblogging service Twitter. These services are offered by the companies Facebook Inc., Google Inc. and Twitter Inc. ("providers"). 

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). You can find an overview of plugins from Facebook and their appearance here:

Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). You can find an overview of plugins from Google and their appearance here:

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103. You can find an overview of the Twitter buttons and their appearance here:

In order to increase the protection of your data when visiting our website, the plugins are embedded within the website using the "2-click solution". This embedding ensures that, when accessing a page on our website containing such plugins, a connection is not yet established with the servers at Facebook, Google and Twitter. Only when you activate the plugins and thus grant your consent to data transmission does your browser produce a direct connection to the servers at Google, Facebook or Twitter. The content of each plugin is directly transmitted by its provider to your browser and embedded within the website. By embedding the plugins, the providers receive the information that your browser has retrieved the corresponding page of our website, even if you do not have a profile with the relevant provider or are not logged in at the time. This information (as well as your IP address) is directly transmitted by your browser to a server in the USA hosted by the particular provider and stored at that location. If you interact with the plugins, for example, activate the “Like”, the "+1" or the "Twitter" button, the corresponding information will also be transmitted directly to a server hosted by the provider and stored at the location. The information is also published in the social network or on your Twitter account and your contacts displayed there. You can find out about the purpose and extent of data collection and the further processing and use of the data by the providers as well as your corresponding rights and configuration options to protect your private sphere from the data privacy policy on the providers’ websites.

Facebook's data privacy policy: Google's data privacy policy:  Twitter's data privacy policy:

Right to obtain information and means of contact 

You have a right to obtain free information on the personal data about you that has been stored as well as a right, where appropriate, to correction, blocking and deletion of such data. Please contact us directly via the contact information in our legal notice if you have questions relating to the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as withdrawal of consent granted or objections to a particular use of data.